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Sending Snapshot Bugs to a Bug Tracking System

Owned by Omry Koschitzky
Jan 13, 2013
2 min read

XpoLog provides integration to several bug tracking systems, such as Bugzilla by Mozilla, and JIRA by Atlassian.

XpoLog enables you to submit a bug or issue from a selected snapshot, or single or multiple records in a snapshot, directly into a bug tracking system, provided that you have defined the bug tracking system in Settings > Bug Tracking Systems.

Opening a Bug in Bugzilla

You can investigate a bug that you see in a snapshot, by sending the entire snapshot, or a single or multiple records, to the Bugzilla bug tracking system.

To open a bug in Bugzilla based on a snapshot:

  1. In the left pane, under the Snapshots menu, right-click a snapshot, and click Open a bug in Bugzilla.
    The Add a Bug notification box appears to inform you that it is loading information into Bugzilla, and then the Bugzilla Login page appears.
  2. In the Bugzilla Login page, type your Username and Password, and click Login.
    Bugzilla opens, and investigates the bug loaded from the snapshot.

To open a bug in Bugzilla based on snapshot record(s):

  1. In the Log Viewer, select a single snapshot record, or multiple records (see Selecting Multiple Log Viewer Records), and then right-click.
  2. In the right-click menu that appears, click Open a bug in Bugzilla.
    The Add a Bug notification box appears to inform you that it is loading information into Bugzilla, and then the Bugzilla Login page appears.
  3. In the Bugzilla Login page, type your Username and Password, and click Login.
    Bugzilla opens, and investigates the bug loaded from the snapshot record(s).

Publishing an Issue in JIRA

You can investigate an issue that you see in a snapshot, by sending the entire snapshot, or a single or multiple records to the JIRA issue tracking system.

To publish an issue in JIRA based on a snapshot:

  1. In the left pane, under the Snapshots menu, right-click a snapshot, and click Publish an issue in JIRA.
    The Add a Bug notification box appears to inform you that it is loading information into JIRA, and then the JIRA Login page appears.
  2. In the JIRA Login page, type your Username and Password, and click Login.
    JIRA opens, and investigates the issue loaded from the snapshot.

To publish an issue in JIRA based on snapshot record(s):

  1. In the Log Viewer, select a snapshot record, or multiple snapshot records (see Selecting Multiple Log Viewer Records), and then right-click.
  2. In the right-click menu, click Publish an issue in JIRA.
    The Add a Bug notification box appears to inform you that it is loading information into JIRA, and then the JIRA Login page appears.
  3. In the JIRA Login page, type your Username and Password, and click Login.
    JIRA opens, and investigates the bug loaded from the snapshot record(s).