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Unlocking a User

Owned by Omry Koschitzky
May 03, 2013
1 min read

Users who have unsuccessfully logged in to XpoLog five times, are automatically locked. Also, administrators can choose to lock users (See Modifying/Viewing XpoLog User Settings.)

In the Security > Users console, locked users have an Unlock link on their row. Administrators can unlock users who have been locked.  

To unlock a user:

  1. In the XpoLog Manager menu, click Security > Users.
    The Users console opens. 
  2. Under Group Users, click Unlock on the row of the User that you want to unlock.
    Operation Done page appears, with message: "User unlock ended successfully."
  3. Click ok.
    The Users console opens, displaying all the users in the system. The Unlock link no longer appears on the user row.